About Us

“Coming together is a beginning. Keeping together is process. Working together is success.“

What is First Contact 2.0 CIC? First Contact 2.0 is a training and service user engagement service. It is a Community Interest Company (CIC) derived from and responding to the identified needs of individuals and collective to affect social change. Our aim is to at an organisational/institutional level to impact on the negative disadvantage and experience of individuals, families or groups who find access to meaningful  engagement a barrier to services. The challenges that differing realities pose from provider to service recipient  can cause potential barriers to moving forwards for many. Society’s norms and values can sometimes pose the real problem in hindering progression in peoples’ lives due to poor awareness, knowledge and misunderstanding between stakeholders.

First Contact 2.0 recognises ‘ the fears within ‘ and aims to develop the practice of creating ‘respectfully challenging safe spaces with meaningful purpose . The relational dynamics between vulnerable people requires a particular skillset that we at First Contact 2.0 seek to work with as a primary resource.

FREQUENTLY ASKED QUESTIONS

1.How is First Contact 2.0 company approach to engagement unique ? First Contact 2.0 acknowledges from the outset the very real narratives that govern peoples life experiences and uses that to provide greater awareness, knowledge and understanding to impact change,.

2.What is meant by the term  ‘culturally centred approach ’ ? Culturally centred is based on acknowledging  the core beliefs ,experiences and practices held by an individual and/or group and working within the context of that lived experience.

3.How will First Contact 2.0 measure outcome of intervention ? – In a qualitative sense we will measure the following: Generalised anxiety PHQ9 /GAD7  and First Contact Qualitative evaluation of engagement

4.Is First Contact 2.0  a therapy service ? No –but we do you therapeutic skills to establish  improved pathways between organisations and service users

5.How will First Contact 2.0 sustain long term service user involvement beyond short and medium term participation programmes? –Development of individual and collective support and action plans

Mission Statement

In seeking to assist others our aim is to make a difference. Each situation often requires an awareness and understanding of the differing realities depending on one’s position and/or experience. To make a difference to the lived experience to a group of people, or to a single (individual) person, they have to experience the value of being heard and that our efforts worthwhile.

“Until the lions have their own historians, the history of the hunt will always glorify the hunter.”

SERVICE

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PROGRAMME

 Training & Programme Delivery

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CONTACT US

Got a question or need more information about First Contact 2.0 ? Get in touch

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Testimonials

Anthony Francis

"I just want to say a big thank you for your time you spared with my daughter and me last year. Since your  visits I have felt much better. I have been sleeping well in my own bed and I do think you helped me with my family issues . If I do need to see you in the future I have your number, I will ring you."

Christine Douglas

First Contact 2.0
4
2020-01-06T21:41:15+00:00

Christine Douglas

"I just want to say a big thank you for your time you spared with my daughter and me last year. Since your  visits I have felt much better. I have been sleeping well in my own bed and I do think you helped me with my family issues . If I do need to see you in the future I have your number, I will ring you."

Tunde Ife

" Having been part of a challenging legal process involving safeguarding and custody issues, my family received several sessions of therapy with Tunde. He created a much needed safe space where we could all express our thoughts and feelings to manage the variety of challenges that presented regarding harm and family separation

His conduct was professional of a high order. He engaged easily with myself and particularly the children establishing trust and understanding of the pertinent issues needing address inline with the needs of us all as individuals and a family.

We as a family unit have benefitted tremendously and I am confident that the children's future outcomes have improved significantly.
Thank you for your work.

 

The Henderson Family

First Contact 2.0
4
2020-01-06T21:44:12+00:00

The Henderson Family

" Having been part of a challenging legal process involving safeguarding and custody issues, my family received several sessions of therapy with Tunde. He created a much needed safe space where we could all express our thoughts and feelings to manage the variety of challenges that presented regarding harm and family separation His conduct was professional of a high order. He engaged easily with myself and particularly the children establishing trust and understanding of the pertinent issues needing address inline with the needs of us all as individuals and a family. We as a family unit have benefitted tremendously and I am confident that the children's future outcomes have improved significantly. Thank you for your work.  

Brian Simmonds

"I have had the pleasure of working with Brian and his team of the last  years". Brian has always delivered a service that was clear and concise in a competent manner. I am always amazed by the drive Brian has to deliver a service that benefits his community, for the well being of others.

 

Tara Munroe
Opal22 Arts and Edutainment

First Contact 2.0
3
2020-01-06T21:45:12+00:00

Tara Munroe
Opal22 Arts and Edutainment

"I have had the pleasure of working with Brian and his team of the last  years". Brian has always delivered a service that was clear and concise in a competent manner. I am always amazed by the drive Brian has to deliver a service that benefits his community, for the well being of others.  
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First Contact 2.0
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